Having problems with the RSSOC Online Shop?

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scimjim
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Having problems with the RSSOC Online Shop?

Post by scimjim » Sun Feb 07, 2010 9:56 am

There are occasionally glitches that we can't explain.... If the checkout bins you out - email merchandise@rssoc.co.uk and tell us what you're purchasing AND your postal address, then make a direct PayPal payment to the same email address (merchandise@rssoc.co.uk).

As soon as we receive the payment confirmation, we'll dispatch the items.


Jim King

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Re: Having problems with the RSSOC Online Shop?

Post by steve bryant » Thu May 20, 2010 12:31 pm

HELP
probably due to my lack of knowledge with computors but i am having uphill trying to join. i have gone to the online shop and selected "over seas adult" and got to the page that says step 1 of 3 delivery information. i do not have my sabre's info with me, is this a "must do" to proceed because i cannot get to step 2, i keep getting put back to step 1.
the part that i am most interested in is the payment issue. there is the exchange rate and how to transfer from where to where.



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Re: Having problems with the RSSOC Online Shop?

Post by scimjim » Thu May 20, 2010 12:38 pm

are you paying via PayPal Steve?

I don't know if the car details are mandatory but I can find out.


Jim King

Current: SE5 (8Ball), TI SS1 (snotty), 1600 SS1 (G97), 1600 SS1 (C686CCR), 2.5TD SE5a (diesel 5a), 6 x random other SS1s.
Previous: SE5, 3 x SE5a, 2 x SE6a, 3 x SE6b, GTC, 2.9i GTC, 3 x 1600 SS1, 1300 SS1, Mk1 Ti Sabre, Mk1.5 CVH Sabre
Chief mechanic for: 1400 K series SS1 (Megan3), 1400 CVH EFi SS1 (Grawpy), Sabre/MX5 auto (The Flying Broomstick),
1300 SS1 (Number One) & Sarah's coupe.
CURE THE FAULT - NOT THE SYMPTOMS

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Re: Having problems with the RSSOC Online Shop?

Post by Ian » Thu May 20, 2010 1:04 pm

The car details are not mandatory, it just some info requested by the Club Secretary.

I've just done a quick check and the shop seems to operating OK.

If you continue to have problems please email merchandise@rssoc.co.uk

Sorry you've had problems.

Regards,


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Re: Having problems with the RSSOC Online Shop?

Post by steve bryant » Thu May 20, 2010 1:51 pm

i havnt as yet got to the section that covers how to pay and paypal is only now being advertised by one of our banks, so the "how to pay" is still a good question.
the other point i didnt mention is, it states on step 1 {in red} "sorry we are not shipping to your region at this time"
maybe that has something to do with it.



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Re: Having problems with the RSSOC Online Shop?

Post by Ian » Thu May 20, 2010 2:38 pm

Steve, please email Andy and Ann Cooper on merchandise@rssoc.co.uk, explaining the difficulties you are having in as much detail as possible. It appears that the shop is not set up to handle your part of the world. The only options we have for payment on the online shop are PayPal and sending a cheque or money order in the post. Hopefully Andy and Ann will be able to sort something out for you.

Regards,


Ian
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Re: Having problems with the RSSOC Online Shop?

Post by steve bryant » Thu May 20, 2010 2:58 pm

i think it will be easier if i use my English connection [son] to send you the money. i will contact Andy or Ann to try and sort out the problem as one day i will need something im sure.
thanks for the help.



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